Please be sure to read this section before making an inquiry or purchasing! ! !

Please read all items below before purchasing.

Thank you for your cooperation.


*About email address

Please enter your email address other than your mobile carrier email when you contact us and order!
@docomo.ne.jp, @ezweb.ne.jp, @softbank.ne.jp, etc. will be repelled if you do not set them to receive, and you will not be able to send emails from us such as replying to inquiries, and will be returned with an unknown address. There are many things that come. Please order order by email or shipping email other than carrier email.

In rare cases, the item you mailed may return to your office due to unknown address, and there may be times when you cannot contact us at all with carrier mail. In that case, please be aware that it will be very difficult to contact you.


*Regarding the size of ballet equipment.

・Please be sure to contact us before purchasing (before payment) for size and other consultations.
In addition to the name of the product you are considering, we will give you as much advice as possible after telling us about the three sizes, weight, height, physical characteristics, sizes of other brands, etc. Since it is difficult to guess based on height alone, please let us know all the above details. Please buy after the size advice from us. We do not accept any return or exchange before or without reply.

・The XS size leotard is a size that can be worn by elementary school students to middle and high school students, so please check the size chart before purchasing.

-If you want to change to another size after purchase by customers who have been consulted, we accept exchange only for domestic orders.
(Most of the customers who inquired about the size in advance said that they were glad to consult with us about the size without exchanging it. ）
If you wish to exchange the item, it must be in the same condition as new with tags attached.

· Dirt, smell, etc., after washing, etc., it is impossible to replace.

-Please note that if you are not able to handle goods related to return exchange politely, or if you are a selfish customer who is not able to close up with the terms and conditions, you may refuse to purchase the next time.

· In case of size replacement, you are responsible for the shipping fee and re-shipping fee.

・ The size is too small, large, etc. There are many requests for exchange of those who do not read this page.
Please be sure to read this column to the end before placing your order.
If you have not asked the size, please do not understand the return, exchange is not possible.


*About exchanges, returns, refunds, and cancellations

・Please note that we generally do not accept exchanges/returns/cancellations due to customer reasons such as size change, color, image difference, sale item, or gift date not met.
Ballet equipment size exchanges are only accepted if there is a size inquiry in advance.
If you are unsure about the size, or if you have any questions about product details, please feel free to contact us.

For details about the above * ballet supply size inquiry. Please refer to the.

・We cannot exchange/return items that have smells or stains on them, items that have been washed, or items whose tags have been lost or damaged.

・Please note that we cannot exchange or return products that have passed more than 5 days from the date of arrival.

-It is basically impossible to make orders and reservations other than customers who have been asked in advance, cancel and change of customer convenience after the settlement is completed.
After the payment is completed, we cannot cancel or add a part of the products.
If you would like to place an additional order, you will need to pay the shipping fee separately due to the use of the site, so please check the details of your order again before making the payment.

Please note that if there are too many cancellations intentionally, we will refuse the next purchase.


*If you receive a defective product or a product that is different from what you ordered.

If you find that the delivered product is defective, or if you receive a product that is different from what you ordered, please contact us by e-mail with the image attached. (Please contact us by email other than cell phone. ）
We will refund or exchange for the same product.
(Regarding defective products, if you do not contact us within 5 days after the product arrives, or if the product does not have a tag, we cannot accept returns. ）


*Regarding delivery
-Please refer to the building name and room number as the address of the condominium to be reported.

-Japan shipping: Small items will be mailed by letter pack light or letter pack. Bulk purchases and large items will be delivered by courier. Please note that it may take 4 days or more depending on the time of mailing the order. (*Except for Saturdays, Sundays, and holidays) Please note that we cannot specify the delivery date.
Regarding the letter pack tracking number, it will be possible to track it about half a day after posting it, so if you can't find it, please wait a while and try again.

・International mail: The shipping fee varies depending on the size. Please check the tracking number for the scheduled delivery date from the 10th.

*About the product

We recheck all the products we sell before mailing them, but please understand the following precautions.
1) The color of the product may differ from the image due to indoor lighting and lighting conditions. Also, the characteristics of each monitor may differ.
2) The size may differ slightly from the description.
3) The products made in foreign countries may be particularly wrinkled, frayed, the smell of the dye, and the discipline is sweet.



* About product handling

・For ballet items, we recommend that you follow the washing tag and wash items that can be washed separately at room temperature.
・The lace part is delicate, so please be careful.

・Please do not touch other clothing to prevent the possibility of color transfer.
(Especially when it is damp with sweat after the lesson, when washing, please be careful of color transfer etc. ）

* Payment, What is Shop Pay?

Visa, Mastercard in Shop Pay,You can use payment methods such as American Express,JCB,Apple Pay, and Google Pay. If you save your address credit card information, you can easily use the saved information when you pay ShopPay next time.

In addition, PayPal payment is also available.

If you have any other questions, please feel free to contact us.

We appreciate your understanding and cooperation.